An honest
agreement.

1. Agreement

These Terms of Use (the “Terms”) form a legally binding agreement between you and NextSpace Labs Private Limited (“NextSpace Labs”, “we”, “us”, “our”), in relation to your use of nxtspacelabs.com, our applications, and any related services (together, the “Services”). By accessing or using the Services you agree to these Terms and our Privacy Policy and Cookie Policy. If you do not agree, do not use the Services.

2. Eligibility, export controls & sanctions

You must be at least 18 years of age and legally capable of entering into a binding contract under the Indian Contract Act, 1872 (or the equivalent law of your jurisdiction). If you are using the Services on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms. We may refuse or restrict access to the Services in any jurisdiction where we determine that offering the Services would be unlawful.

By using the Services, you represent and warrant that you are not:

• Located in, ordinarily resident in, or a national of a country or region subject to comprehensive sanctions administered by the Government of India, the United Nations Security Council, the European Union, the United Kingdom (OFSI), or the United States (OFAC comprehensively-sanctioned jurisdictions);
• Listed on, or acting on behalf of any person or entity listed on, the UN Consolidated List, the EU Consolidated List, the UK Sanctions List, the U.S. Specially Designated Nationals (SDN) list, India’s UAPA Order-2 designations, or any other applicable restricted-party list;
• Otherwise prohibited by applicable trade-control or export-control law from receiving the Services.

You further agree not to use the Services in any manner that would cause NextSpace Labs to breach any applicable export-control or sanctions law, including by re-exporting, transferring, or making the Services available to any restricted country, person, or end-use. Where a sanctions or export-control obligation applies to you or to us, that obligation prevails over any conflicting provision of these Terms.

3. Your account

You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity that occurs under your account. You agree to notify us immediately at connect@nxtspacelabs.com if you suspect any unauthorised access. We may require identity verification (KYC) as a condition of certain features, particularly payments, payouts, and creator on-boarding.

4. Acceptable use

You agree not to (and not to permit any person to) use the Services to:

• violate any applicable law, regulation, court order, or rule of a self-regulatory body, including but not limited to the IT Act 2000, IT Rules 2021, PMLA, POSH Act, and consumer-protection law;
• harm, harass, defraud, threaten, defame, stalk, or impersonate any person, or infringe any person’s privacy, publicity, or intellectual-property rights;
• upload, share, or transmit any content that is unlawful, obscene, sexually explicit involving minors, hateful, discriminatory, or that violates our community guidelines;
• upload malicious code, or attempt to disrupt, interfere with, or gain unauthorised access to any part of the Services, our infrastructure, or another user’s account;
• reverse engineer, decompile, or attempt to derive source code, except to the extent that applicable law expressly permits despite this limitation;
• use automated means (bots, scrapers, spiders) to access the Services beyond what our published interfaces permit;
• scrape, resell, redistribute, or sublicense the Services or their content without our written permission;
• use the Services in a way that could damage, disable, overburden, or impair them, or interfere with any other user’s enjoyment of them;
• circumvent any security or authentication feature, region-lock, or age-gate.

We may investigate suspected violations, cooperate with law-enforcement, and remove content or accounts that we reasonably believe violate these Terms, our community guidelines, or applicable law. Our full Acceptable Use Policy is incorporated by reference into these Terms.

5. User content

You retain ownership of anything you upload, submit, or transmit through the Services (“Your Content”). By providing Your Content, you grant NextSpace Labs a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, cache, reproduce, adapt, publish, translate, communicate to the public, and display Your Content strictly as required to operate, promote (with your account handle) and improve the Services. This licence ends when you delete Your Content, except (a) to the extent that the content has been shared with others who have not deleted it, or (b) as required to be retained by law.

You represent and warrant that you have all rights necessary to grant this licence and that Your Content does not violate any third-party right or applicable law. You are solely responsible for Your Content. We may remove, restrict, or refuse to display content that violates these Terms, our community guidelines, or applicable law.

6. Our intellectual property

The Services — including all software, design, code, GLSL shaders, text, graphics, logos, marks, sounds, and other materials created by NextSpace Labs — are our property or the property of our licensors and are protected by copyright, trademark, database, and other applicable laws. Subject to your compliance with these Terms we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the Services for personal, non-commercial purposes. No other rights are granted, expressly or by implication.

7. Payments, subscriptions & refunds

Some Services or features are paid. Prices, taxes, and terms are shown at the point of purchase. Payments are processed by licensed third-party payment service providers (including Cashfree, Stripe, or equivalent) — we do not store your full card details.

Where applicable law grants a statutory right of withdrawal, cancellation, or refund (for example, EU/UK 14-day withdrawal, the Consumer Protection (E-Commerce) Rules 2020 in India, or state-level laws in California), that right is preserved in full and takes precedence over anything to the contrary in these Terms. Digital goods that have been consumed or where you have expressly waived the withdrawal right may be non-refundable.

Full detail — including our discretionary satisfaction window, subscription cancellation mechanics, in-app currency, and app-store purchases — is set out in our Refund & Cancellation Policy, which is incorporated by reference into these Terms.

Chargebacks and reversals may result in suspension of your account pending investigation. Fraudulent chargebacks may be pursued in accordance with applicable law.

8. Third-party services

The Services may integrate with third-party products (payments, identity verification, communication providers, cloud infrastructure, analytics). We are not responsible for third-party content or terms; your use of a third-party service is subject to that provider’s terms and privacy policy.

9. Beta & experimental features

We may from time to time make beta, alpha, preview, experimental, or early-access features available. These are provided “as is” without warranty and may change or be discontinued at any time. Do not rely on them for anything critical.

10. Privacy

Our handling of personal information is described in our Privacy Policy. By using the Services you acknowledge that policy.

11. Changes to the Services

We may add, change, deprecate, or remove features at our discretion, provided that we will not intentionally reduce, during a period for which you have paid, the material functionality of a paid Service for which you have paid.

12. Suspension & termination

You may stop using the Services at any time and close your account by writing to us. We may suspend or terminate your access if you materially breach these Terms, if we reasonably believe your use presents a security, legal, or reputational risk, or if we are required to by law or regulator. Provisions that by their nature should survive termination — including ownership, indemnity, disclaimers, limitation of liability, and dispute resolution — shall survive.

13. Warranties & disclaimers

To the maximum extent permitted by applicable law, the Services are provided as is and as available, without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted use, or accuracy of content.

Consumer statutory rights preserved. Nothing in this section limits any warranty or right that cannot be excluded or limited under applicable consumer-protection law, including without limitation the Consumer Protection Act 2019 (India), the UK Consumer Rights Act 2015, the EU Directive on certain aspects concerning contracts for the supply of digital content and digital services, or Australian Consumer Law.

14. Limitation of liability

To the maximum extent permitted by applicable law, NextSpace Labs and its directors, employees, contractors, licensors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profit, revenue, data, goodwill, or business opportunity arising out of or in connection with the Services.

Our aggregate liability for all claims arising out of or in connection with the Services will not exceed the greater of (a) the amount you paid to us for the Services in the twelve months preceding the event giving rise to the claim, or (b) one thousand Indian Rupees (₹1,000).

Consumer & mandatory-law carveout. Nothing in these Terms excludes or limits liability for (i) death or personal injury caused by our negligence, (ii) fraud or fraudulent misrepresentation, (iii) any liability that cannot be excluded or limited under applicable law, including consumer-protection law and Section 23 of the Indian Contract Act 1872.

15. Indemnity

You will indemnify and hold harmless NextSpace Labs from and against any claim, demand, loss, damage, cost, or expense (including reasonable legal fees) arising out of your breach of these Terms, Your Content, your unlawful use of the Services, or your violation of a third party’s rights — except to the extent caused by our own gross negligence or wilful misconduct.

16. Governing law & dispute resolution

These Terms are governed by the laws of the Republic of India, without regard to conflict-of-law principles. The courts at Hyderabad, Telangana, shall have non-exclusive jurisdiction over any dispute arising out of or in connection with these Terms — you retain the right to bring proceedings before the courts of your habitual residence to the extent required by applicable consumer or data-protection law.

Arbitration (Indian users, business/non-consumer disputes). Any dispute, controversy, or claim arising out of or relating to these Terms which cannot be amicably resolved within 30 days may, at either party’s election, be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Hyderabad, Telangana. The tribunal will consist of a sole arbitrator appointed by mutual agreement, failing which the arbitrator will be appointed under the Act. The language of arbitration will be English. Nothing in this clause prevents either party from seeking interim or urgent relief in any court of competent jurisdiction.

17. Force majeure

Neither party will be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, war, civil unrest, terrorism, government or regulator action, internet outages, third-party service failures, or cyber-attacks. The affected party will use reasonable efforts to resume performance promptly.

18. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of substantially all our assets. Any purported assignment in violation of this section is void.

19. Notices

Notices to you may be sent to the email address or mailing address associated with your account. Notices to us must be sent to connect@nxtspacelabs.com and, for legal notices, also to our registered office by registered post.

20. Grievance & content complaints

In compliance with the IT Rules 2021, the Consumer Protection Act 2019, and the DPDP Act 2023, our Grievance Officer is:

• Name — Saidulu Shaik (until formally re-designated)
• Designation — Grievance Officer
• Email — connect@nxtspacelabs.com
• Postal address — NextSpace Labs Private Limited, Door No 1-60/8/A & B, 3^rd Floor, KNR Square, Opp. The Platina, Gachibowli, Kondapur, Hyderabad — 500 032, Telangana, India.

We acknowledge within 24 working hours and resolve within 15 days, or the statutory window applicable to your matter.

21. Severability, waiver & entire agreement

If any provision of these Terms is held unenforceable, the rest remain in effect and the provision will be reformed to reflect the parties’ intent to the maximum extent permitted by law. Our failure to enforce any right is not a waiver of that right. These Terms, together with the Privacy Policy, Cookie Policy, and any product-specific supplemental terms, constitute the entire agreement between you and NextSpace Labs in relation to the Services and supersede any prior agreement on the same subject matter.

22. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email at least 30 days before the change takes effect where required by law. Continued use of the Services after the update constitutes acceptance of the updated Terms; if you do not accept the update, you may close your account before it takes effect.

23. Contact

• Email — connect@nxtspacelabs.com
• Postal address — NextSpace Labs Private Limited, Door No 1-60/8/A & B, 3^rd Floor, KNR Square, Opp. The Platina, Gachibowli, Kondapur, Hyderabad — 500 032, Telangana, India.
• CIN — U72900TG2026PTCXXXXXX (publishing on incorporation)
• GSTIN — 36XXXXXXXXXXXX1ZX (publishing on issuance)

If any part of these Terms is unclear, we would like to know. Write to us and we will fix the wording, not the intent.